Commissioning a Ship-Wide AV Infrastructure from Flawed Vendor Drawings
Brought on as commissioning engineer for the AV and video infrastructure across a Carnival Excel-class cruise ship — one of the most complex passenger vessels in the world. The starting point was a set of vendor-supplied technical drawings that were supposed to describe a fully functioning ship-wide system.
The vendor drawings turned out to be aspirational rather than accurate. Working through the infrastructure revealed a series of significant engineering problems that needed diagnosing and resolving before the ship could operate.
Signal routing had fundamental inconsistencies — certain inputs simply couldn't reach the outputs they needed to, meaning the matrix wiring had to be re-designed and physically re-patched. Mixed video standards were causing silent failures throughout: 3G-SDI Level A and Level B signals were being fed to devices that could only handle one or the other, and 1080i sources were going to equipment that couldn't decode them. Several devices that required genlock to synchronise with the house reference hadn't been specified with it, creating timing instability across the system.
On the infrastructure side, a portion of the UTP cabling didn't meet the spec needed for reliable signal transport, requiring re-routing and the introduction of signal re-clockers at key points to restore integrity. The NewTek TriCaster setup — used for production switching and NDI-based IP video distribution — required careful configuration and extensive work with the ship's IT department, who had no prior experience of broadcast-grade IP video and needed educating on the Quality of Service (QoS) requirements that NDI demands to function reliably on a shared network.
By systematically working through each failure point — re-designing the signal matrix, resolving the standards mismatches, introducing appropriate sync and re-clocking where needed, and getting the network team aligned on QoS configuration — the full AV infrastructure was brought into service. The delivered system was stable, correctly routed, and documented accurately for the ship's technical crew going forward.